Request Combination Code and/or Duplicate Key

STEP 1 - PREPARE REQUIREMENTS. To enable us to help you with the combination code or a duplicate key must provide the items listed:

1. Completed Master Code or Key Request Form 
2. Copy of valid Government issued ID
3. Proof of Purchase and Ownership
   
   1. For Private buyers, sole proprietors:
      
      1. Proof of Purchase (e.g. Official Receipt/Sales Inv./Delivery Receipt) OR
      2. Notarized Affidavit of Purchase and Ownership
   2. For Corporations/Partnerships:
      
      1. Secretary’s Certificate OR
      2. Notarized Authorization Letter by Officer of the company (as listed in the GIS) with an
         attached copy of the company GIS
4. Payment for code retrieval / key replacement​

STEP 2 - SUBMIT all completed forms to us via one of the following methods:
          Email  :     customerservice@zenorexmarketing.com
          Fax     :     +63 2 8894-5618
          Mail    :     Zenorex Marketing Corporation
                           25/F Cityland 10 Tower 1
                           H.V. Dela Costa / Ayala Avenue, Makati City 1227

Notes: 
       1) All notarized documents must be dated within 30 days of initial submission to ZMC.
       2) Zenorex Marketing Corporation services only products sold by ZMC, ZMC retail 
           partners or non-competitors (e.g. SENTRY USA).