Step 1 - To enable us to help you with the technical service you must provide the items listed:
1.1 Photocopy of any government issued, valid photo I.D.
1.2 Proof of purchase (i.e.Official Receipt showing owner’s name) or
affidavit of ownership – notarized* 
1.3 Fill-up the Technical Service Form - 
1.4 Prepare payment for service. If the product is under warranty
and ZMC, in its sole opinion, has determined that the problem is a
manufacturer warranty issue, inspection fee and repair costs will be waived.
Step 2 - Send all completed forms to us via one of the following methods:
Email : customerservice@zenorexmarketing.com
Fax : 894-5618
Mail : Zenorex Marketing Corporation
25/F Cityland 10 Tower 1
H.V. Dela Costa / Ayala Avenue, Makati City 1227
* Notary Public must not be related to you.